Urlert Privacy Policy

1. Information We Collect

• Email Address: We collect your email address when you create an account or use the API. We use this to communicate with you about your account, provide support, and send important updates about the Service.
• Usage Data (Sentry): We use Sentry, an error tracking service, to monitor the performance of the Service and identify and fix bugs. Sentry may collect technical information about your device, browser, and interactions with the Service, including IP addresses, error logs, and stack traces. This data is used solely for debugging and improving the Service.
• Payment Information (Stripe): We use Stripe, a third-party payment processor, to handle payments for API credits. We do not store your credit card details or other sensitive payment information on our servers. Stripe's use of your personal information is governed by their own privacy policy.

2. How We Use Your Information

• To Provide and Maintain the Service: To operate the Site and API, process your URL scans, and provide you with access to your account.
• To Communicate with You: To send you emails about your account, service updates, and responses to your inquiries.
• To Improve the Service: To monitor the performance of the Service, identify and fix bugs, and develop new features.
• Comply with Law: If required.

2.1 URL Processing and Data Usage

• Website URL Submissions: URLs submitted through our website scanning interface may be displayed publicly on our site and within our Ark Dashboards. These URLs and their scan results will be used to enhance and improve our service, including training our detection systems and identifying emerging threats.
• API URL Submissions: URLs scanned through our API service will not be publicly displayed on our website. However, these URLs and their analysis results may still be used internally to improve our detection capabilities and enhance our services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with Sentry and Stripe as described above to provide essential functionality for the Service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request that we correct any inaccurate or incomplete information.
• Erasure: Request that we delete your personal information, subject to certain exceptions.
• Restriction: Request that we restrict the processing of your personal information.
• Data Portability: Request a copy of your data in a machine-readable format.

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Site with a revised "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@urlert.com